Responsible Gaming
Our Commitment to Safe Gaming
At Auckland Shakespeare, we are committed to promoting responsible gaming practices. Online pokies should be enjoyed as a form of entertainment only, never as a way to earn money or solve financial problems. Gaming should be fun, controlled, and within your means.
Age Verification
Online pokies in New Zealand are strictly for players aged 18 years and over. We take age verification seriously and require all players to confirm they meet this legal requirement before accessing any gaming services. If you are under 18, please do not proceed.
Warning Signs of Problem Gambling
If you recognise any of the following behaviours in yourself or someone you know, it may be time to seek help:
- Chasing losses by gambling more to recover money lost
- Gambling with money needed for essentials (rent, bills, food)
- Hiding gambling activities or lying about time and money spent
- Unable to stop or reduce gambling despite wanting to
- Neglecting work, study, family, or relationships due to gambling
- Experiencing mood changes (irritability, anxiety) when not gambling
- Borrowing money or going into debt to gamble
- Feeling unable to control gambling urges
- Using gambling to escape stress or emotional problems
Self-Help Tools & Safer Gaming Features
Most reputable online casinos offer tools to help you stay in control:
- Deposit Limits: Set a maximum amount you can deposit in a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose
- Reality Checks: Receive regular notifications about how long and how much you've been playing
- Self-Exclusion: Temporarily or permanently ban yourself from gaming platforms
- Time-Out Periods: Take a break from gaming for a set duration
- Account Cooling-Off: Pause your account to prevent access during vulnerable periods
Use these tools proactively to maintain healthy gaming habits.
Support & Help Resources for New Zealand
If you or someone you know is struggling with problem gambling, professional help is available:
New Zealand Resources
- Gambling Helpline (Aotearoa): 0800 352 352 – Free, confidential support available 24/7
- Problem Gambling Foundation: www.pgf.nz – Free counselling and support services across NZ
- Samaritans: 0800 726 666 – Support for emotional distress
International Resources
- GamCare (UK): www.gamcare.org.uk
- GamStop (UK Self-Exclusion): www.gamstop.co.uk
- Gambling Help Online (Australia): www.gamblinghelponline.org.au
- Responsible Gambling Council (Canada): www.responsiblegambling.org
- National Council on Problem Gambling (USA): www.ncpgambling.org
Take Action Today
If you are experiencing problems with gambling, please reach out for help immediately. Problem gambling is a treatable condition, and support is available. Contact the Gambling Helpline Aotearoa on 0800 352 352 (free, 24/7) or visit the Problem Gambling Foundation website for confidential advice and counselling.
Remember: Gaming should always be fun and within your control. If it stops being enjoyable or starts causing harm, it's time to seek help. You are not alone.